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How Xbajee 1 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you use Xbajee 1, how we store it, and what you can do about it. Access depends on your local law and eligible regions.

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Xbajee 1 How Xbajee 1 Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data or want to request a change? Our support team handles privacy queries directly. Reach out through any of the channels below and we will respond to data-related requests as a priority.

Team online

Live Chat

Open your account dashboard and start a live chat session. Privacy and data queries are flagged for a dedicated response.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.

Account Settings

Some data changes — like updating your contact details or linked wallet — can be made directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security practices across every part of your account. Here is what that looks like in practice — from how your data is stored to how long we keep it and who you contact when something needs to change.

Encryption at Rest Your personal details and wallet transaction records are stored with encryption. This applies to bKash, Nagad, and Rocket payment data tied to your account.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Data Retention We keep your account data while your account is open. If you close your account, we retain only what applicable law requires us to hold, then delete the rest on a scheduled basis.
Requesting Changes To correct, export, or delete your personal data, contact support via live chat or email with your account details. We aim to action verified requests within a reasonable timeframe.

Common Questions About Your Data

These are the questions we hear most often about how your information is handled on Xbajee 1.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. Device and session data is also logged automatically when you access your account.

Only with the payment processor completing your transaction. We share the minimum data needed to process your deposit or withdrawal and nothing beyond that.

Contact our support team via live chat or email from your registered account. Verify your identity and we will prepare your data export within a reasonable timeframe.

Yes. Submit a deletion request through support with your account details. We will remove your data except for records we are legally required to retain under applicable law.

We delete personal data on a scheduled basis after account closure, retaining only what local law requires us to hold for a defined period.

Reach our support team directly through live chat in your account dashboard or by email. Data and privacy concerns are treated as priority queries and reviewed by our team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.