Reference

What You Agree To When You Use Xbajee 1

These terms set out the rules that apply to your account on Xbajee 1 — from how you register and deposit using bKash, Nagad, or Rocket, to how disputes are handled.

Account Holder RulesDeposit & Withdrawal TermsEligibility by RegionAccount Conduct PolicyDispute Resolution
Xbajee 1 What You Agree To When You Use Xbajee 1
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction, our support team is available to help. You can reach us through live chat, email, or by submitting a request through your account dashboard. We aim to respond to all terms-related queries within one business day.

Live Chat Open the chat window from your account dashboard for the fastest response on terms or account queries.
Email Support Send your question to our support address listed in your account settings. Include your account ID for faster handling.
Account Dashboard Log in and use the Help section to submit a formal request or track an open query about your account terms.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are things we take seriously. We use SSL encryption across all account pages and payment flows. Your personal details are stored only as long as needed to operate your account and meet our legal obligations — we do not sell your data to third parties. If you believe your account has been accessed without your permission, contact us immediately through live chat so we can freeze the account and investigate.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of your data at any time.
Account Security Two-step verification is available on your account settings page. We strongly recommend enabling it, especially if you use mobile wallets like bKash or Nagad for transactions.
Cookie Use We use cookies to keep your session active and to remember your payment preferences. You can manage cookie settings from your browser, though some features may not work without them.
Requesting Changes To update your registered details or request account closure, go to Account Settings or contact support. Identity verification is required before we process any changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account changes, and what happens if something goes wrong.

Account registration is open to individuals in eligible regions where access is permitted under local law. It is your responsibility to confirm that online gaming is lawful where you are located before registering.

Yes. We may revise these terms when our services change. We will notify you via your registered account before changes take effect. Continuing to use the platform after that notice means you accept the updated terms.

If we close your account for a breach of these terms, any eligible balance will be returned through your original payment method — bKash, Nagad, or Rocket — after identity verification is completed.

Contact our support team within 14 days of the transaction date. Provide your account ID and the transaction reference. We will investigate and respond within one business day.

We do not sell your personal data. Details may be shared only where required by law or to process your payments through bKash, Nagad, or Rocket under their respective service terms.

Log in and go to Account Settings, or contact support directly. We require identity verification before processing any data request or account closure to protect your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.